Software Update

Advantage Software Upgrade Info


Advantage Software Support Identification Chart


Small Screen
5.7" Screen

Advantages purchased between
January 2005 and August 2008.

TELEPHONE SUPPORT FOR THIS MACHINE HAS EXPIRED

Limited Hardware Support is Available

Interactive Remote Support is Not Available

Medium Screen
10.4" Screen

Advantages purchased between
September 2008 and 2010.

TELEPHONE SUPPORT FOR THIS MACHINE IS LIMITED

Limited Hardware Support is Available

Interactive Remote Support is Not Available

Large Screen
15.1" Screen

Advantages purchased between
September 2010 to the present.

TELEPHONE SUPPORT FOR THIS MACHINE IS AVAILABLE

Limited Hardware Support is Available

Interactive Remote Support is Available *with Active Internet Connection and Active Support Subscription

If you believe you need to update your Advantage Software, please Identify which Advantage you have prior to contacting a support representative through our technical support line at 1-800-933-4923 or if you prefer 1-480-827-8786. You can also contact us via e-mail through the contact page by clicking here.

Caution - Do not install or reinstall software, attempt to copy or make changes, because Installing the wrong software update can damage the Advantage Touch Screen and render the system inoperable, it can void licenses, some of which are no longer available for replacement.


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